• Item(s) must be returned within 30 days of purchase (unless item is defective).
• Item(s) must be returned in original condition with original packaging (unless item is defective).
• Refund will be issued in the same form as your original payment method.
• Customers bear the risk of loss for all items shipped

How to Return Items

Simply contact our Customer Service team by email or fill out this form, and we will forward a returns form, Fill out the returns form, repack the item(s) in the original packaging ensuring it is properly protected from damage, and post. Items must be returned in their original condition (unless defective).

We will process your refund within 7 business days of receiving your return. Please bear in mind that depending on your financial institution, funds may take a few extra days to be available into your account.

One Year warranty

If you experience a manufacturing defect within 365 days of delivery, contact our Customer Service Team by email to assist in the return and one-time replacement.
Warranty claims are subject to review; any glasses or sunglasses classified as defective may be returned for a one time replacement. Our warranty does not cover damage caused by the wear and tear of everyday use, accidental damage, including but not limited to: lens scratches, loose hinges, missing screws, broken frames, detached temple tips or detached nose pads.
Any cosmetic issues, such as scratches, paint chips or marks, are not covered by warranty unless they occur straight from the box and are reported within 20 days of delivery; after 20 days they will be classified as wear and tear and be ineligible for any return or warranty claim.

Change of Mind

Any Items that for whatever reason, you feel you would like to exchange, can be returned for a 1 off-exchange within 5 days of purchase.

Simply contact our Customer Service team by Email, and we will forward a returns form, Fill out the returns form, repack the item(s) in the original packaging ensuring it is properly protected from damage, and post. Items must be returned in their original condition

To qualify for return for change of mind, your items must be returned within 5 days of the purchase date. Please allow up to 5 days transit time.