Frequently Asked Questions

To help determine if your connection is secure, look at the status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. You should also verify that the URL for the page you are on includes “https” at the beginning. Most browsers offer additional security alerts as well.

At this time, gift-wrap options are not available for online orders shipped to you.

We offer free delivery for orders over $59 within New Zealand.

For stocked items, orders via the standard delivery service will normally be delivered within 2-5 business days of dispatch. During seasonal holidays, stated delivery timeframes are likely to be extended.

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